Click & Collect is a feature that allows customers to select a store where they can pick up their purchased items, eliminating the need for shipping.
This feature was introduced in Odoo version 16, where it can be enabled by navigating to Website > Configuration > Settings > Shipping > On-Site Payments & Picking.
In Odoo 18, Click & Collect has been enhanced to allow multiple store configurations and uses the customer’s location to display the nearest store, making it a practical solution for managing in-store pickups.
Here is a step-by-step guide to configuring and using Click & Collect in Odoo 18:
- Enable the feature via
Website > Configuration > Settings > Delivery > Click & Collect. - Go to
Website > Delivery Methods and open the “Pickup in store” delivery method. - Configure stores by selecting the warehouses representing each shop. Each warehouse corresponds to a specific store location.
- Customize the name of the shipping method, as this will be displayed on the website.
- Update the name of the associated product, as this is what customers will see on their sales order.
- Publish the delivery method to make it available on the website.
In Odoo, each store location is represented as an individual warehouse. This structure enables inventory tracking for each store independently, offering a straightforward way to monitor stock levels across multiple locations.
Tip: When configuring Click & Collect as a free option, set the associated product’s sales price to 0 to ensure accurate pricing in the customer’s order.